Help Center

pk70 FAQ — Frequently
Asked Questions

All your questions about accounts, deposits and withdrawals, games, bonuses and security in one place — in plain English.

Welcome to pk70. On this FAQ page we have organised the questions our players ask most often into five sections — Account and Registration, Deposits and Withdrawals, Games and Rules, Bonuses and Promotions, and Security and Responsible Gaming. Every answer is direct and accurate. If you cannot find the answer to your question here, our 24/7 Bengali live chat support team is always ready to help.

Section 01

Account and Registration

To open an account at pk70 you need an active mobile number and a valid email address. During registration you will need to provide your name, date of birth and preferred payment method. The entire process is fully online and takes just a few minutes. Please note that only one account is allowed per person.

You must be at least 21 years old to open an account at pk70. We strictly prohibit gaming by minors. Providing your correct date of birth during registration is mandatory for age verification. If incorrect information is given, the account may be cancelled at any time.

No, each user is allowed only one account at pk70. If multiple accounts are found under the same person, they will be suspended and all bonuses will be cancelled. If you have forgotten your previous account password, please contact support via live chat instead of opening a new account.

Click the "Forgot password?" option on the pk70 login page. Enter your registered mobile number or email address and a verification code will be sent to you. Enter the code and set a new password. If you have any trouble, contact our 24/7 live chat support.

Yes, pk70 is fully mobile-friendly. You can visit pk70.lat directly from the browser on any Android or iOS device and start playing — no separate app download is needed. Registration, deposits, withdrawals and all types of games work the same way on mobile.
Section 02

Deposits and Withdrawals

pk70 currently supports four deposit methods: bKash, Nagad, Rocket and Upay. All four are the most popular mobile banking services in Bangladesh. The minimum deposit amount for all methods is ৳300. Withdrawals can also be made using the same methods.

Deposits to pk70 via bKash are generally instant — in most cases your account balance will be updated within a few minutes. Occasionally there may be a short delay due to banking or network issues. If your balance has not appeared within 15 minutes, contact live chat with your transaction ID.

The minimum deposit amount at pk70 for all payment methods (bKash, Nagad, Rocket, Upay) is ৳300. For details on the maximum limit, check the cashier section after logging in or ask our live chat support.

Withdrawals from pk70 are generally processed within 15 minutes to 2 hours. The minimum withdrawal amount is ৳1,000. Having your account verification completed speeds up the process. Withdrawals may take slightly longer on holidays or during peak banking hours.

pk70 itself does not charge any deposit or withdrawal fees. However, Nagad and other mobile banking operators may apply their own transaction charges in line with their own policies. Check your Nagad app for any applicable charges before making a withdrawal.

Common reasons for a rejected withdrawal include: bonus wagering requirements not yet met, incomplete account verification, or a requested amount below the minimum. Contact our 24/7 live chat to find out the exact reason — the team will resolve the issue promptly.
Section 03

Games and Rules

pk70 offers games across multiple categories — live casino (Dragon Tiger, Baccarat, Roulette, Sic Bo), slots (PG Soft, Pragmatic Play, JILI), fishing games (Mega Fishing, All-star Fishing), cricket betting, football betting and more. Each game category features content from multiple top-tier game providers.

To bet on BPL or any other cricket match at pk70, log in to your account and go to the cricket section. Bets can be placed both before the match starts and during live play. You can bet on various markets such as match winner, toss and total runs. Review the odds and amount carefully before confirming your bet.

RTP (Return to Player) is the percentage of total bets wagered on a game that is paid back to players on average over the long term. For example, a 96% RTP means that on average ৳96 is returned in winnings for every ৳100 wagered over the long term. This is not a guarantee for any individual session — it is a statistical average.

pk70 uses software only from recognised and established game providers such as Pragmatic Play, PG Soft, JILI and Spribe. The games from these providers run on Random Number Generator (RNG) technology, which ensures completely impartial and uncontrolled outcomes. Live casino games are streamed live with real dealers.

Dragon Tiger is a straightforward live card game. The dealer deals one card each to two positions — Dragon and Tiger. The position with the higher card value wins. You can place your bet on Dragon, Tiger or Tie. The game moves quickly and is easy to understand even for new players.

Volatility, or variance, in slot games refers to the frequency and size of payouts. High-volatility games pay out larger amounts less frequently, while low-volatility games pay out smaller amounts more often. Medium-volatility games fall somewhere in between. Choosing a volatility level that suits your budget and patience is a sensible approach.
Section 04

Bonuses and Promotions

New members at pk70 receive a 150% welcome bonus on their first deposit, up to a maximum of ৳15,000. For example, if you deposit ৳2,000 you will receive an additional ৳3,000 as a bonus. Make sure to claim the bonus offer at the time of your first deposit after opening your account. The bonus amount becomes withdrawable after meeting the 10x wagering requirement.

A 10x wagering requirement means you must wager ten times the bonus amount before you can withdraw it. For example, if you receive a ৳3,000 bonus, you need to complete a total of ৳30,000 in bets. This requirement can be met by placing bets of any amount across most games.

pk70's VIP program has three tiers — Bronze, Silver and Gold. You move up automatically through regular play. Bronze tier offers up to 0.3% weekly cashback, Silver offers 0.7% and Gold offers 1.0%. VIP members also enjoy special offers and priority support.

Weekly cashback under the pk70 VIP program is credited to your account at a set time each week. The cashback amount depends on your VIP tier and your total bets for that week. Cashback is added directly to your balance and can generally be used without any additional wagering requirements.

Yes, pk70 offers limited-time promotions during Eid, BPL season, T20 World Cup and other special occasions. Visit the pk70 platform regularly and check the promotions section to stay updated on these offers. Full terms and conditions for each special offer are listed on the relevant promotion page.
Section 05

Security and Responsible Gaming

pk70 keeps all your personal information protected using SSL encryption technology. Your name, mobile number, email and financial details are not shared with any third party. Modern cybersecurity measures are used to protect our servers. Read our privacy policy for full details.

If you suspect unauthorised access to your account, change your password immediately and notify pk70 support via live chat. Our team will quickly review account security and, if necessary, temporarily lock the account. Using a strong password and not sharing your login details with anyone is the best protection.

pk70 verifies the date of birth at registration and only allows accounts to be opened by those aged 21 or above. If there is any doubt about a user's age at any stage, additional identity verification may be requested. Registering with a false age is a direct violation of the rules and will result in account cancellation.

pk70 believes in responsible gaming. On the platform you can set your own deposit limits, session time limits and betting limits. If needed, contact our support to temporarily or permanently close your account (self-exclusion). Visit our responsible gaming page for more details.

If you feel you need a break from gaming, let support know via live chat. You can deactivate your account for a set period (7 days, 30 days or longer) or permanently. You will not be able to log in during this time. This is a voluntary protective measure taken entirely at your own choice.

The pk70 support team is available 24 hours a day, 7 days a week in Bengali via live chat. Click the live chat button on any page of the website to get in touch instantly. To contact us by email, send a message to [email protected].

Still have questions? Contact support

Our Bengali support team is with you 24/7. Get instant help via live chat or contact us by email: [email protected]